Healthcare Recertification Specialist (English/Russian)

Healthcare Recertification Specialist — Russian & English

📍 Location: Tashkent, Uzbekistan — Office-based
💰 Salary: $8/hour
⏰ Working hours: 19:00–03:00
📅 Schedule: Monday–Friday, 5 days per week
🌴 Days off: Saturday & Sunday
🏥 Industry: U.S. Healthcare & Insurance
💼 Employment: Full-time

About the Role

We are looking for a responsible and communicative Healthcare Recertification Specialist to join our team supporting a U.S.-based healthcare and insurance client.

In this role, you will be responsible for ensuring that clients complete their membership recertification and renewal processes on time, helping maintain continuous membership and accurate client records.

Key Responsibilities

• Monitor upcoming membership renewal and recertification deadlines.
• Contact clients by phone to remind them about upcoming renewals and required actions.
• Explain the recertification process and required documentation clearly and professionally.
• Follow up with clients until the required process is completed.
• Maintain accurate and up-to-date information in internal systems.
• Identify missing information or documentation and follow up with clients accordingly.
• Answer client questions and provide professional assistance throughout the renewal process.
• Escalate complex cases to the appropriate department when necessary.
• Follow established U.S. healthcare and insurance procedures and quality standards.
• Meet established productivity, quality, and performance requirements.

Requirements

• Fluent English — strong verbal and written communication skills.
• Fluent Russian — professional communication level.
• Excellent verbal communication and interpersonal skills.
• Strong attention to detail and ability to follow procedures accurately.
• Good organizational and time-management skills.
• Comfortable communicating with clients by phone on a daily basis.
• Good computer skills and ability to quickly learn new software and internal systems.
• Responsible, reliable, and disciplined approach to work.
• Ability to work independently while following established processes.

Preferred Qualifications

• Previous experience in healthcare, insurance, customer service, call center, administration, or client support.
• Experience working with U.S.-based clients.
• Previous experience in U.S. healthcare or insurance operations.

What We Offer

• $8/hour compensation.
• Stable full-time position with an international U.S.-based client.
• Monday–Friday schedule with Saturday and Sunday off.
• Professional office environment in Tashkent.
• Comprehensive onboarding and training.
• Opportunity to gain valuable experience in the U.S. healthcare and insurance industry.
• Professional and multicultural working environment.
• Opportunity for long-term career development.

⚠️ Important

This is a 100% office-based position in Tashkent.

Working hours are 19:00–03:00, Monday through Friday.

Candidates must be comfortable working evening/night hours and be available for a full-time, 8-hour daily commitment.

📩 To apply, please send your CV in English.