🔴Manage day-to-day operations of a medium to large showroom with a diverse product line in order to achieve
operational sales performance goals. Includes being responsible for the frontend, backend and sales floor.
🔴Communicate the local action plan; explain how this relates to the function's strategy and action plan, and the
broader organization's mission and vision; motivate people to achieve local business goals.
🔴Develop and implement a relationship management plan for potential customer accounts to identify and build
relationships with relevant decision makers and influencers within the customer organization and to enable
effective two-way flow of information and resolution of issues.
🔴Develop a personal network within the sales territory and represent the organization at trade shows and other
events to identify sales opportunities, promote the organization, and enhance its reputation.
🔴Identify the products or services that best meet the customer's stated needs, use personal expertise to propose
quantities and product configurations, explain the selection to the customer, and invite the customer to make a purchase at the standard price/terms and conditions of sale.
🔴Collaborate internally and work as the customer champion in cross-functional teams to build strong external
customer relationships.
🔴Enter customer information that has been gathered through research and/or through direct customer contact into the customer relationship management system, to ensure that the organization has quality data to enable
effective customer retention and business development activities OR Ensure that team members maintain up-to date customer relationship management data, identifying and resolving issues.
🔴Work within established procedures to achieve specified goals.
🔴Provide coaching to team members to develop their skills.
🔴Respond to personal objectives and use performance management systems to improve personal performance.
OR Monitor the performance of the team; allocate work and review completion, take appropriate corrective
action to ensure timeliness and quality; contribute to formal individual performance management and appraisal.
🔴Support the implementation of differentiating customer experience initiatives, tools, and processes, including
customer experience testing.
🔴Respond to more advanced issue escalations promptly and appropriately; provide managerial approvals as
required.
🔴Identify, within the team, instances of non-compliance with the organization's policies and procedures and/or
relevant regulatory codes and codes of conduct, reporting these and escalating issues as appropriate.
Requirements, Education and Experience
💯Bachelor’s degree in any relevant field.
💯Experience enables job holder to deal with the majority of situations and to advise others (Over 3 years to 6
years)
💯Experience of planning and managing resources to deliver predetermined objectives as specified by more
senior managers (Over 3 years to 6 years)
(Automotive background is a must)
💯Uzbek, Russian is required. English language will be high advantage.