Description:
As a Business Development Specialist for the BPO Sector, you will lead initiatives to attract international companies across various industries (customer support, finance, e-commerce, IT, etc.) to establish outsourcing and customer experience operations in competitive, cost-efficient market. Leveraging incentives and ecosystem support programs, your mission is to position the location as a reliable, talent-driven destination for high-quality business process outsourcing services and global customer engagement.
Essential Requirements:
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Fluent English (C1+), both written and spoken
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Minimum 2 years of experience in B2B sales, business development, or outsourcing services promotion
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Proven record of engaging and negotiating with decision-makers at corporate level
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Strong communication, presentation, and client relationship skills
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Ability to work independently and manage multiple projects simultaneously
Preferred Qualifications:
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Experience in BPO, CX, or contact center industry (inbound/outbound, back-office, or shared services)
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Understanding of outsourcing models, process automation, and digital transformation trends
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Familiarity with CRM tools (HubSpot, Salesforce) and sales outreach platforms
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Additional language skills (Russian, Turkish, Arabic, or others) are advantageous
Key Competencies:
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Lead generation and sales pipeline development
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Negotiation and deal-closing abilities
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Market research and opportunity identification
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Collaboration and cross-functional coordination
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Professional communication and business correspondence
Responsibilities:
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Identify and attract potential clients for BPO and customer experience services
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Conduct online and in-person meetings, sales calls, and professional correspondence with prospects
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Develop tailored proposals and presentations showcasing service capabilities and business value
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Collaborate with internal departments (marketing, design, legal, accounting, HR) to prepare materials, offers, and reports
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Maintain active communication with potential and existing clients to build long-term relationships
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Track and report sales activities, conversion rates, and client engagement metrics
Work Environment:
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Strong motivating atmosphere
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Bonuses for completing KPIs
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Annual subscription to gyms & Medical insurance
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Cross-functional collaboration with internal support teams
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Target-driven role offering strong professional growth opportunities