Application Support Admin

TBC Bank Uzbekistan, the first digital bank in Uzbekistan and a part of TBC Bank Group PLC, commenced its operations in 2020. Today, the bank is rapidly developing, offering retail banking solutions through its innovative fintech platform. Over 4 million registered users have access to banking services via its mobile application. "Making People's Life Easier" - the core principle of TBC Bank's operations. By advancing digital technologies across all spheres of life, TBC Bank is dedicated to building a bank free from queues, physical offices, bureaucracy, complex terminologies, and lengthy waits.

We are looking for talented individuals with Application Support Admin experience to join our team

Primary Focus:
• Monitor the software application, document and analyze problems.
• Work closely with vendors to tune and troubleshoot problems.
• Maintain system documentation.
• Plan, coordinate, test, and communicate changes, upgrades/maintenance schedules, and new services with vendors and clients, ensuring business operations will operate correctly in current and future environments.
• Set up administrator and service accounts.
• Maintain current knowledge of relevant technologies and business processes.
• Enable best practices.
• Process automation

Main requirements:
• Experience of working with Linux and Windows servers at an administrator level.
• Experience of working with a client-server solution model
• Experience with PL/SQL, GIT, ORACLE DB, Postgres SQL
• Experience with monitoring systems (Zabbix, Grafana, Prometheus, App Dynamics)
• Experience with Docker, Kubernetes will be an advantage
• Experience with JSON, XML and other data exchange formats
• Leadership skills in supporting and administering complex applications
• Experience with process automation, applying best practices to maximize efficiency

Qualifications:
• Communication skills
• Outstanding attention to detail
• Ability to adapt to changes
• Teamwork skills
• Quality orientation
• Sense of responsibility
• Stress coping skills
• Verbal and written communication skills

Working with us means:
• An open atmosphere and vibrant team life without unnecessary bureaucracy or dress code;
• Medical insurance with extended coverage after the probation period;
• Coverage for conference participation, discounts for English language courses, and access to educational platforms (Coursera, Udemy);
• Internal meetups: lightning & thunder talks;
• High-performance equipment and additional monitors for productive work;
• Class “A” office in the city center
• A multicultural team (Georgia, Russia, Poland, Kazakhstan, Kyrgyzstan, Ukraine, Tajikistan);
• Referral program "Bring a Friend" with bonus opportunities;
• Coffee points for snacks at any time;
• Team-building and sports events that foster team spirit.