Russian and Uzbek - Speaking Senior Client Relations Manager

Уровень дохода не указан

Опыт работы: 3–6 лет

Полная занятость

График: 5/2

Рабочие часы: 8

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The Role:

We are looking for passionate, energetic and self-motivated professionals to join our Client Relations team and provide high quality of client service to clients. This is a great opportunity to be part of a faced-paced and dynamic environment with learning and growing opportunities.

The main responsibilities of the position include:

  • Develop and maintain excellent relationships with prospective and existing clients, including activating new leads and following up on potential clients.
  • Handle client inquiries via live chat, email, and telephone, ensuring a high level of service.
  • Conduct personal clientele analysis and take necessary actions.
  • Promote available products and services to clients.
  • Ensure compliance with legal guidelines and company procedures and provide suggestions for system enhancements.
  • Set personal targets for team members, monitor performance, provide regular feedback, and share knowledge to keep the team motivated.
  • Recognise development needs, coaches, and develops team members as necessary.
  • Encourage team members to express ideas on improving individual and team performance.
  • Contribute to the team effort by achieving targeted results.
  • Always act in the best interest of the company and cooperate with the rest of the Client Relations team to perform business development.
  • Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients.

Main requirements:

  • Degree in a business-related field.
  • At least 3 years of customer care or sales experience. Client handling experience in the financial services sector is a definite plus.
  • Fluent Russian and Uzbek speaker with excellent oral and written skills in English.
  • Reliable, with integrity of character.
  • Outstanding communication and interpersonal skills.
  • Dynamic, innovative and target oriented.
  • Ability to multitask and prioritise.
  • Strong computer literacy.

Benefit from:

  • Attractive remuneration package
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities

Type of employment: Full time

Location: Remote

All applications will be treated with strict confidentiality.

Ключевые навыки

  • Английский язык
  • Sales Skills
  • Деловая коммуникация
  • Организаторские навыки
  • Навыки продаж
  • Активные продажи
  • Sales Management
  • Team management

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Вакансия опубликована 13 января 2025 в Ташкенте

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