Accomplishes department objectives by managing staff; planning and evaluating department activities. Maintains staff by recruiting, selecting, orienting, and training employees. Ensures a safe, secure, and legal work environment. Develops personal growth opportunities. Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results. Coaches, counsels, and disciplines employees. Develops, coordinates, and enforces systems, policies, procedures, and productivity standards. Establishes strategic goals by gathering pertinent business, financial, service, and operations information. Defines objectives, identifies and evaluates trends and options, chooses a course of action, and evaluates outcomes. Accomplishes financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions. Maintains quality service by enforcing quality and customer service standards, analyzing and resolving quality and customer service problems, and recommending system improvements. Contributes to team effort by accomplishing related results as needed.

• Создание уникального магазина для покупателей • Составление планов по достижению целей продаж • Планирование и укомплектование персоналом • Прочие оперативные обязанности • Обучение сотрудников • Организация рекламных мероприятий • Контроль и оценка команды

Support the store manager in all aspects of running a high development of the team in effective customer service, to operations including inventory management, reporting and merchandising. Leading by example with customer service, the key responsibility was prioritising the customer. Responding to the unique needs and expectations of clients and educating the team on up selling and crossselling to ensure we were hitting out key me Communication was key, my responsibility included circulating key information to the team, complete training on product and customer service and reviewing

Finance and Credit