*Provided exceptional customer service and support. *Processing agents’ flight requests in a timely manner. *Providing extra information related to a specific PQ. *Monitoring sales made by the team/office and verifying them on Price Drops. *Asking for feedback on processed requests and reporting to the Supervisor. *Awards: Best Expert 2023: June, August, November, December Best Expert 2024: February, March, May, June

*Advising buyers and dispensing finished medicines. *Providing Pharmaceutical Assistance to Buyers. *Compliance with company service standards. *Maintaining a pharmaceutical order in a pharmacy. *Customer Assistance: Helping customers find products, answering their questions, and providing recommendations based on their needs. *Product Knowledge: Having a deep understanding of the products they sell, including medications, health and beauty items, and other store goods. *Inventory Management: Keeping track of stock levels, restocking shelves, and placing orders for new inventory. *Sales Transactions: Handling cash registers, processing payments, and ensuring accurate transactions. Merchandising: Arranging and organizing products on shelves to make them attractive and accessible to customers. Promotions: Informing customers about ongoing promotions, discounts, and special offers. *Customer Service: Addressing customer complaints, returns, and exchanges in a professional and courteous manner. *Compliance: Adhering to health and safety regulations, especially when handling medications and other sensitive products.

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