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Candidate

Male, 33 years, born on 2 November 1991

Not looking for a job

Tashkent, willing to relocate, prepared for business trips

The approximate area of the job search is specified

Hotel manager

Specializations:
  • Tourism manager

Employment: full time, part time, project work

Work schedule: full day, remote working

Work experience 9 years 6 months

January 2018currently
7 years 4 months
HCS Hotel Consulting Solutions

Tashkent, www.instagram.com/hotelsolutionsconsulting/

Business Services... Show more

CEO
Forecasting project profitability Defining the right hotel concept Developing solutions for any scenario Determining the appropriate target Developing business strategies Running the project optimally
January 2018December 2020
3 years
Aster Hotel Group
Brand & Marketing Manager
Maximizing a hotel’s revenues by developing programmes to increase occupancy and make profitable use of its accommodation, conference hall, restaurant and coffee shop. Responsible for coordinating marketing and promotional activities to meet customer needs, working closely with other hotel staff to ensure customers are satisfied with the facilities and their time there. Last 3 years of my work, Aster Hotel Group had awarded several nominations, we are Best Design Hotel of 2018 according to Travel and Hospitality, Boutique Hotel of the year 2019-2020. Hotel was involved in Saint Petersburg Hospitality forum and represented Uzbekistan in ITB Berlin. Also was involved “Developing Hospitality” in Kyrgizstan which was held by European Bank for Reconstruction and Development.
December 2016January 2018
1 year 2 months
Aster Hotel Group
Front Office Manager
Managing and training the concierge, night auditor and team of receptionists Ensuring the front desk provides a professional and friendly service for customers Dealing with customers, including handling complaints when they come to the desk Troubleshooting emergencies Scheduling your staff rota Liaising with other departments
August 2015August 2016
1 year 1 month
Marriott St Louis Grand
Management Internship
Rotating through the functional areas of the property to gain an understanding of how each department contributes to the success of the hotel. -Developing skills and leadership under the guidance of the department Manager and other departmental leader through hands-on work and shadowing. -Assisting guests when needed. - Learning the operational workings of each department by observation of team members, participation in meetings, asking questions, and special departmental projects. -Providing input into the development and implementation of services and processes. -Complying with company policies and procedures of each department in a satisfactory manner. -Assisting each department head with assigned operational functions and help with strategic plan for the department. -Completing tasks by utilizing and learning systems, tools, equipment, and software that apply.

Skills

Skill proficiency levels
Работоспособность
Fidelio
CRM
Проведение рекламных кампаний
Управление персоналом
Управление проектами
Ведение переговоров
Мотивация персонала
Руководство коллективом
Работа в команде
Деловая переписка
SEO
Brand Management
Digital Marketing

Driving experience

Own car

Driver's license category B

About me

I’m in hospitality industry 8 years with years of experience in Marketing & Sales and Front Office. Until recently, I am the Brand Manager of Aster Hotel Group. I use customer and trend research to create strategies that will change how people perceive the brand. This can involve overseeing advertising, design and events. Last 3 years of my work, Aster Hotel Group had awarded several nominations, we are Best Design Hotel of 2018 according to Travel and Hospitality, Boutique Hotel of the year 2019-2020. Hotel was involved in Saint Petersburg Hospitality forum and represented Uzbekistan in ITB Berlin. Also was involved “Developing Hospitality” in Kyrgizstan which was held by European Bank for Reconstruction and Development. Here is a company's website www.asterhotelgroup.com In past had paid internship in Marriott Internationals in USA. I led front desk as a manager for Marriott St Louis Grand, during my work in Marriott , i have successfully passed Marriott SPIRIT trainings.(Recommendation letter and certificates on request) On my work place i focused on supervising all front office personnel and ensuring proper completion of all front office duties. Directing and coordinating the activities of the front desk, reservations, guest services, and telephone areas. I was preparing monthly reports and budget for front office department. Colleagues know me as a highly creative leader who can always be trusted to come up with a new approach. But I know that the client’s business comes first, and I never try to impose my ideas on others. Instead, I spend a lot of time understanding the business and the audience before suggesting ideas. I can (and often do) work well alone, but I’m at my best collaborating with others. I have a bachelor from Uzbek State World Languages University and had passed several trainings on Time Management, Public Speaking, Marketing for Entrepreneurs and Eco-Management.(Certificates on request) Past 4 years Aster Hotel Group was my passion, my life and people are my family. I’m currently working as Brand Manager at Aster Hotel Group while I pursue new opportunities and can be reached either through this profile or by phone at +. Own project Hotel Solution Consulting. Personal hobbies. Authentic photographer and video maker. I have a YouTube channel (travel,lifestyle and auto vlogger). Travel more than 12 countries.(Japan,USA,Singapore,Indonesia, Malaysia,Georgia, Azerbaijan etc) Sports: swim and CrossFit.

Higher education (bachelor)

2015
UZSWLU
English Philology, English Philology

Languages

UzbekNative


EnglishC2 — Proficiency


RussianC2 — Proficiency


Professional development, courses

2019
Arthur Pak Vartanyan
Arthur Pak Vartanyan, Курс "Тайм Менеджмент"
2018
Alpha Education
Alpha, Маркетинг для предпринимателей
2015
HR
Marriott St Louis Grand, Superviser SPIRIT

Citizenship, travel time to work

Citizenship: Uzbekistan

Permission to work: Uzbekistan

Desired travel time to work: Doesn't matter