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Candidate
Female, 45 years, born on 6 May 1980
Actively searching for a job
Tashkent, willing to relocate (Armenia, Georgia, Kazakhstan, Canada, USA), prepared for business trips
FD Manager/HSKP manager
Specializations:
- Administrator
Employment: full time
Work schedule: full day
Work experience 21 year
October 2022 — currently
2 years 8 months
Tashkent
Hotels, Restaurants, Food Service Industry, Catering... Show more
Executive HSKP manager
- Pre-opening of the luxury hotel 216 Rooms;
- Organization of the operational process and control over the work of the hotel management
department (room stock, public areas, linen and uniforms section).
- Control of work of operational department (HSKP, Public Area, Laundry);
- Brand strategy implementation;
- Work in accordance with the standards in order to maximize guests satisfaction;
- Work with financial indicators in order to achieve maximum profit and increase the efficiency of
departments
June 2020 — currently
5 years
Docklands Apart Hotel
Deputy General Manager
- Organization of effective work of the Management company;
- Communication with owners;
- Financial reports;
- Control of operation departments (FO, HSKP);
- Development and implementation of standards for business process optimization;
- Building effective communications among departments and owners;
- Management of entrusted financial and material resources for the purpose of their safe and optimal use and achievement of the specified indicators of the enterprise.
May 2019 — May 2020
1 year 1 month
Resort "Igora"
Director of Hotel Igora
- Areas of responsibility include (FO, HSKP, Laundry, Public Area, Call Center);
- Development of departmental strategies and omplementation of standards;
- Control of financial performance of the departments;
- Conducting audits of other hospitality facilities
January 2019 — May 2019
5 months
Elagin Apart Hotel
Saint Petersburg
General Manager
- Areas of responsibility include: hotel operations, owners communication, financial reports, development and implementation of hotel-wide strategies;
- Budget of the hotel.
May 2018 — December 2018
8 months
Docklands rent
Saint Petersburg
Rooms Operations Manager
- Pre-Opening and Opening of the hotel:
- Responsible for operation strategies and procedures of the hotel (FO, HSKP, Laundry).
May 2008 — June 2018
10 years 2 months
Marriott International, Courtyard by Marriott St. Petersburg Vasilevsky Hotel
Saint Petersburg, marriott.com
HSKP Manager/Rooms Operations Manager
- Pre-opening of the hotel;
- Organization of the operational process and control over the work of the hotel management department (room stock, public areas, gym, linen and uniforms section).
- Control of work of operational departments (HSKP, FO, Public Area, Laundry, Fitness, Call Center);
- Brand strategy implementation;
- Work in accordance with the standards in order to maximize guests satisfaction;
- Work with financial indicators in order to achieve maximum profit and increase the efficiency of departments
June 2004 — May 2008
4 years
Marriott International, Renaissance by Marriott St. Petersburg
Saint Petersburg
Room attendants/HSKP Supervisor/HSKP Senior Supervisor
Work in the Housekeeping department
Skills
Skill proficiency levels
Driving experience
Driver's license category B
About me
Great and motivation leader due to deep knoledge of psychology, due to open and readiness to be involved and to help. My hotel experience and work in different teams gave me not only technical knoledge and skills, but also ability to make critical desisions which allow me to perform successfully.
Conducting seminars, lectures, training workshops on the hotel module as an expert in International Professional Academy of Tourism.
Higher education
2003
Samara State Aerospace University
Management
Languages
Professional development, courses
2016
International Marriott trainig
Marriott International, Hospitality
Citizenship, travel time to work
Citizenship: Russia
Permission to work: Russia
Desired travel time to work: Doesn't matter