• Update training notice board with all information on “what is happening in and outside hotel” and training information. • Organize reward and certification programs. • Keep records of each individual TM on every training he/she attended of the hotel. • Organize in coordination with Director of HR and Department Heads’ approved cross-training. • Coordinate departmental cross-training. • Manage training and development. • Develop strategies which address hotel guidelines and Human Resources policies on training and development. • Develop plans to conduct needs analyses and in-house training on a regular basis. • Design and maintain hotel training records or legislative on a regular basis. • Develop tools and systems to ensure training and development programs meet the hotel’s objectives. • Ensure that training and development are integrated into business plans and budgets, and targeted goals are identified and monitored. • Manage TMs training and development using the Hilton and Human Resources Management System. • Manage the planning and delivery of orientation programs. • Provide ongoing advice and support to team members under supervision. • Implement appropriate management practices that provide team members motivation and communication. • Set team goals in consultation with team members according to hotel/department goal, policies and practices. • Maintain personal presentation to hotel and Hilton standards. • Ensure all reporting and servicing deadlines are met in a timely basis. • Manage the completion of monthly and ongoing training reports. • Provide information as required regarding training records and attendance. • Assist all departmental trainers if necessary with their training. • Deal effectively with guests and workplace colleagues from a variety of cultures. • Be aware of duty of care, and adhere to occupational health and safety legislation, policies and procedures. • Adhere to the hotel’s security and emergency policies and procedures. • Be familiar with property safety, current first aid and fire emergency procedures. • To ensure that all team members have a complete understanding of and adhere to the Hotel’s Team member Rules and Regulations. • Carries out any other reasonable duties and responsibilities as assigned.

• Conduct Orientation including, meet, greets, training sessions, prepare training itineraries, and ensure completion of all new hire compliance-training requirements. • Maintain records of training and development activities, attendance, and retraining requirements • Maintain knowledge of the latest trends in training and development. • Advise Management on training matters. • Remain current on training technology. • Prepare internal monthly-training calendar that identifies training activities • Facilitate / deliver training to employees • Monitor and evaluate the progress and effectiveness of training and development programs and makes recommendations for improvement. • Seek and gather information from management, employees and other departments regarding the effectiveness of completed training courses and constantly seek to improve • Manage administrative duties for all Compliance related training to ensure all employees complete required trainings for onboarding and annual requirements • Assesses training and development needs through surveys, internal-audit, interviews and communication with managers and associates. • Works with departments to ensure all training materials are accurate and well maintained. • Perform other duties as assigned by the Human Resources Manager

Issuing financial statements: -Balance Sheet -Profit and Loss accounts -Cash flow statement Detailed Info: -Issuing Invoices to customers -Conducting a monthly reconciliation of every bank account -Purchasing supplies and equipments as authorized by management -Taking all reasonable discounts on suppliers invoices -Paying any debts as it comes due for payment - Ensuring that receivables are collected promptly -Recording cash receipts and make bank deposits

-Analysing and planning Human Resource. -Hiring people according organisation’s needs. -Conducting interviews and selecting potential employees. -Controlling employees attendance and absenteeism. -Preparing training materials. -Preparing yearly, quaterly and monthly benefits -Providing new and experienced employees with continuing education and training. -Providing recommendations to the organisation and employee,s promotion, -Keeping employee records. -Dealing with complaints and discipline procedures. -Some Administrative role

Accountancy training, Book-keeper

Sunderland Business School Faculty of Business and Law., MBA (Master of Business Administration)

Management Studies, Business Manager

Faculty of Journalism, Journalism