Responsibilities: ✔ Doing Market research in the target countries and traveling if needed; ✔ Identifying new markets for exports and developing new business accounts; ✔ Planning a sales campaign suited to that country and current consumer trends; ✔ Meeting with clients here or overseas; ✔ Negotiating the sale terms and meeting sales targets; ✔ Working with daily emails and inquiries; ✔ Attanding in trainings and meetings.

Designed and implemented a strategic sales plan that expanded company`s customer base (30%) from 130 business owners to 170 in two months in different regions; Achieved the sales targets of the organization up to 110% through effective planning and budgeting; Promoted the company`s brand among FMCG industry; Maintained and improved relationships with the clients; Achieved KPIs for products from 70% to 110%; Maintaining CRM with every business owner in territories.

Key Responsibilities: Assisted clients with UAE tourist visa processes;  Advised clients about types of visas; Collected and Sent required documents; Followed up regarding status of visas;

Key duties and results: Achieved up to 120% of sales targets as a result of retained key focus on coordinating sales activities to achieve sales and gross profit margins; Managed key customer and vendor relationships for the store, increased CRM as a result window shoppers turned to regular customers;  Always kept products in top-notch condition, clean shelves and neat product displays; Ensured that all items were available at all times in the showroom i.e. full line and full range of products; Handled cash and credit transactions according to company policy and ensuring all money was transacted and billed for with utmost integrity. Received new stock, checking if the quantity was correct and the new items were in good condition;  Tracked slow moving items and arrived at ways for moving it whether through bundling offers or promotional campaigns as applicable.

Key Responsibilities and results: Delivered an outstanding customer service to all customers while achieved sales targets up to 120% through cross-selling and up-selling; Provided assistance in satisfying customer needs and queries, advised customers on product ranges; Always tried to keep high rate of KPIs (70%-120%); Maintained CRM in order to build long term brand loyalty;  Generated the Daily Sales Report and followed all company procedures in ordering, cash and credit handling.

Islamic Economy and Finance

Accounting and Finance

Business Administration , BABS

IDP Australia

IDP Australia , English language