Signed agreements with a strategic partner for after-sales service, Optimized service operations, ensuring seamless customer support and timely fulfillment of obligations, Successfully launched a new service center, Established a process for warranty compensation, Developed key performance indicators (KPIs) to evaluate Dealership employee performance, Prepared technical documentation for vehicle handover and acceptance, Developed and implemented service and warranty booklets, along with user manuals.

Successfully launched CKD (Completely Knocked Down) production of the Chevrolet Onix passenger car in the Republic of Kazakhstan (Stage I – assembly process).

Completed the project for launching FAW mini-trucks. - Successfully initiated pilot production of JAC mini-trucks. - Successfully launched the CKD assembly project for the KAMAZ truck chassis. - Collaborated with the Quality Management System (QMS) team to introduce an internal audit process.

Certified as a VDA 6.3 Process Auditor – International Certificate of Process Auditing (November 17–20, 2014, Berlin, Germany). Conducted audits resulting in 4 local manufacturers obtaining VDA 6.3 certification and being nominated as potential suppliers for MAN. Successfully mastered the full production cycle for MAN truck cabins, including welding, painting, and assembly. Launched the production of MAN city buses in Uzbekistan.

Successfully launched the production of the Cobalt vehicle – Mastered the production of key components, including chassis, wheels, and exhaust systems. Localized the production of the chassis for the Gentra vehicle – Significantly reduced production costs and enhanced local manufacturing capabilities. Certified 4 suppliers in compliance with General Motors QSB (Quality Systems Basics) standards – Ensured supplier quality, meeting GM’s strict quality requirements.

Faculty of management and economics, Marketing

ZEEKR, Train the trainer: Product & Tech Training for technicians

Encona GmbH, Process auditor