Increase in sales of both real estate and commercial complexes. Attracting new customers (processing incoming applications, actively searching for customers, negotiations, concluding contracts). Presentation of real estate objects for the company's clients. Active search for potential customers. Full support of the sale and purchase transaction, as well as monitoring the timing of the fulfillment of obligations under the concluded contracts. Maintaining an active customer base including reporting.

Developing and creating New Tour Packages, Advertising Local & Foreign Tourism Destination in social media. Finding and promoting new travel destinations, resorts and hotels. Quotation of foreign partners requests. Creating custom made tours upon request. Organizing plane/seaplane/car bookings and all kind of transfer related needs for clients. Providing all important information about travel destination, site seeing, outlets of hotel & resort, help with booking services for a wide variety of Tourist enquiries, city tours, spa treatments, restaurants, destination dining, different activities. Organizing special events upon request Weddings, Parties and Conferences IN & OUT of Country. Following up with travelers conditions after arrival or departure providing needed assistance in difficult situations. Handling complains and to find out reasons of the insatisfaction promptly react to them with solutions. Dealing with foreign colleagues regarding new coming events & promotions.

Smart/Memorable organizing stay of traveller in the resort. Handling of pre-arrival preparation of all needed items, special orders, requests & amenities. Screening of Guest and family members which includes familiarization with their personalities/characters, preferences, likes & dislikes dietary requirements, allergies, special restrictions or any other physical diseases. If needed meeting them at the airport, escort till the island. Island & Resort orientation, short brief about Maldivian Culture and history. Smooth & promptly organized Check Ins/Outs. Professional presentation of bill & handling bill issues, efficient/correct billing and taking payment. Daily providing personalized care to all Guests & VVIP. Being attentive to all requests, checking small details, regulation of villa exterior & interior condition and organizing invisible maintenance if required. Professional handling Guest Complaints and finding solutions, to overcome their expectation and destroy their insatisfaction, being creative, always to meet the guest with new ideas and offers, finding alternative options in difficult situations. Organizing Seaplane/Speedboat bookings. If needed make future resort bookings, upselling rooms for in house guests and repeaters. Help with booking services for a wide variety of Guest enquiries, local island/city tours, spa treatments, restaurants, destination dining, water sport activities. Organizing special events upon request also organizing trips to different resorts in the Maldives. Dealing with different departments (Food & Beverage, Engineering, Reservation, and Finance) of resort regarding Guests inquiries.

Perform as a personal assistant for Guests & VVIP clients prepare all requested amenities in the villa before & during their stay and organizing their holiday activities plan. Greeting them at the International/Domestic airport or Seaplane Platforms, assist with Speed Boats & Yachts transfers to the resort and handle their luggage. Providing escort & island orientations for arrival guests. Giving information about local island, outlets of resort, room orientations, help with booking services for a wide variety of Guest enquiries, city tours, spa treatments, restaurants, romantic dinners ,water sport activities, sand bank dinners, fish, turtle, manta, dolphin excursions, flight booking. Maintain a clean, healthy, and safety Guest areas and Villas. Handling Guest bills, provide smooth high quality check outs and to be available 24/7.

Have high product knowledge about Country, City as well as other hotel units. Provide information about local features such as shopping, dining, nightlife, and recreational destinations. Perform office duties and handling Hot SOS (program to monitor luggage up/luggage down and room moves) & Fax. Ensures that all Concierge team are always updated about upcoming events in the property and city. Professionally to provide full detailed information regarding those events to others correctly and without any mistakes. Handling phone calls from in & out of resort. Assist to guests with mail, messages, flight ticket bookings, boarding passes, transportation and any plans or arrangements they require. Always serve with smile and kind manner to the guests make them feel home overcome their expectation and perform high level of Customer Service.

Always to offer professional, friendly and engaging service by LQA standards. Ensure that smooth and fast baggage handling for all arrival/departure guests are given promptly. Have high product knowledge about Country, City as well as other hotel units. Provide information about local features such as shopping, dining, nightlife, and recreational destinations. Perform office duties and handling Hot SOS (program to monitor luggage up/luggage down and room moves) & Fax. Ensures that all Concierge team are always updated about upcoming events in the property and city. Professionally to provide full detailed information regarding those events to others correctly and without any mistakes. Handling phone calls from in & out of resort. Assist to guests with mail, messages, flight ticket bookings, boarding passes, transportation and any plans or arrangements they require. Always serve with smile and kind manner to the guests make them feel home overcome their expectation and perform high level of Customer Service.

Persian/Arabic literature & language, Philologist

Tourism/Hotel management/Restaurant Bussines, Tourism/Hotel management/Restaurant Bussines